iRobot Corporation

  • Sales Support Analyst

    Job Locations US-MA-Bedford
    Category Sales
    Requisition ID
    Job Post Information* : Posted Date
    1 week ago(8/9/2018 9:01 AM)
  • Summary

    We are seeking a Sales Support Analyst.  In this position you will be responsible for supporting the sales, operations and logistic teams in servicing iRobot’s retail customers effective forecast planning, inventory flow and general sales analysis. 

    Essential Functions/ Job Duties

    • Prepare reports to track and analyze sales trends, promotional activities and the competitive landscape
    • Manage the flow of inventory to the customer by collaboratively planning the sales and replenishment needs while making recommendations for unplanned opportunities.
    • Participate in planning calls with key customers
    • Be responsible for customer forecasting and sell-through analysis.
    • Manage retail store and warehouse out of stocks and implement corrective actions if necessary.
    • Work with the iRobot operations/logistics team and retail customers to track orders and shipment status to ensure on time delivery. Act as a liaison between sales, distribution and the customer.
    • Assist in timely research and follow-up through resolution of unauthorized customer deductions.
    • Assist sales in product, merchandising and promotion set-up with key customers.
    • Assist in the resolution of end user product inquiries and issues.
    • Assist the channel marketing team in the planning and scheduling of retail in-store demo events.


    • 2+ years professional work experience in in sales, supply chain, customer service or an analytical discipline.
    • BS degree in Business, Math or Supply Chain
    • Self-motivated
    • Solid understanding of consumers, consumer electronics, and technology.
    • Strong quantitative and problem solving skills.
    • Strong analytical skills
    • Strong written and verbal communication skills including presentation/facilitation skills
    • Experience with retail and direct sales channels is a plus.
    • 5% (or less) domestic travel required.

    About Us

    We are the leading global consumer robot company, designing and building robots that empower people to do more, both inside and outside of the home. Founded by MIT roboticists who had the vision of making practical robots a reality. To date, we have sold over 20 million robots and globally employ more than 600 of the robot industry’s best and brightest. iRobot is committed to fostering invention, discovery and technological exploration in the pursuit of practical and valuable robot products for the home. iRobot stock trades on the NASDAQ stock market under the ticker symbol IRBT.


    iRobot is headquartered in Bedford, Massachusetts, accessible by our corporate shuttle directly from Alewife Station. We also have offices in California, Europe, Japan, China & Hong Kong. Imagine the future you could help us build as a fellow iRoboteer! Check out #LifeAtiRobot and follow us on Instagram: @irobotcareers


    iRobot is an Equal Opportunity Employer

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