iRobot Corporation

  • Sales Operations Specialist

    Job Locations JP-Tokyo
    Category Operations/Manufacturing
    Requisition ID
    Job Post Information* : Posted Date
    2 months ago(3/5/2018 2:40 PM)
  • Summary

    iRobot is in search of a Sales Operation Specialist. The selected candidate will report to Japan Operations Manager. The Sales Operations Specialist will support the delivery of iRobot's company wide objectives and customer order management activities including logistics coordination, price negotiations, supplier management and forecasting.

    This is an exciting, dynamic role in which you will work across all internal departments in iRobot and external customer and partners.

    An ideal candidate will have a business degree, such as supply chain management, marketing, accounting and data analytics. Strong business acumen and communication skill are must to maintain order management co-working with related internal/external persons.

    Essential Functions/ Job Duties

    • Work closely with key account managers and field sales teams to handle customer order with correct quantity & quality of shipment is delivered to customer, every time
    • Provide customized analytical order report and drive order fulfillment to achieve the quarterly sales targets for the business
    • Manage and report inventory level for both on hand and channel stock to optimize regional sales, margin and global production capacity
    • Conduct RMA process with warehouse and handle credit note with accounting team.
    • Support forecasting process for iRobot Japan management team and report to global Operations and FP&A.
    • Manage 3PL warehouse operations including price negotiation and process reengineering
    • Lead and enhance standard operational procedures to follow SOX and iRobot policy adherence
    • Develop optimized business process to enhance productivity and efficiency. Conduct Kaizen meeting with internal team staff and external partners.

    Develop the data & analytics to measure business performance for Sales Operations         


    • Bachelors Degree and a minimum of 5 years of commercial process or supply chain experience                                                                                           
    • Forecasting and supplier management experience preferred
    • Positive and energetic team player with strong cross-functional team experience.
    • Excellent written and oral communication skills in Japanese and English
    • Excellent command of computer skills and ERP experience prefer.
    • Quantitative analytical skills with the ability to identify, interpret and resolve unstructured problems                                                                                                         
    • "Constructive & collaborative approach facilitating org. improvement
    • Strategic & operational capability to develop & execute regional supply chain planning
    • Must be willing to travel internationally and domestically about 25% of the time.

    About Us

    We are the leading global consumer robot company, designing and building robots that empower people to do more, both inside and outside of the home. Founded in 1990 by Massachusetts Institute of Technology roboticists who had the vision of making practical robots a reality. To date, we have sold over 20 million robots and globally employ more than 600 of the robot industry’s best and brightest.  iRobot is committed to fostering invention, discovery and technological exploration in the pursuit of practical and valuable robot products for the home. iRobot stock trades on the NASDAQ stock market under the ticker symbol IRBT.


    Our office is in the heart of Tokyo in Shinjuku-ku. iRobot is headquartered in Bedford, Massachusetts. We also have offices in California, the UK, China & Hong Kong. Imagine the future you could help us build as a fellow iRoboteer! Check out #LifeAtiRobot and follow us on Instagram: @irobotcareers


     iRobot is an Equal Opportunity Employer


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