iRobot Corporation, with a mission of “empowering people to do more” is at the forefront of the development of robotics and artificial intelligence technologies. iRobot has become one of the world’s preeminent specialist designers and builders of consumer robots. iRobot invests in the development and growth of its people, in a culture of empowerment, innovation and fun. Come work with some of the most talented and influential people in the robotics field utilizing cutting edge technologies, in an exciting, fast-growing industry!
As a member of the technical support team, you will be in charge of managing repair centers to provide repair service to our customers with high quality. To achieve the high quality service, your role needs to coordinate and cooperate with relevant teams. The Technical Support Engineer will be based in Tokyo and will report to Senior Manager, Technical Support Japan. He/She must deeply understand repair process, company internal process and Japanese market environment. This is opportunity to join growing robot culture in Japan as a member of leading edge home robot company.
We are the leading global consumer robot company, designing and building robots that empower people to do more, both inside and outside of the home. Founded in 1990 by Massachusetts Institute of Technology roboticists who had the vision of making practical robots a reality. To date, we have sold over 20 million robots and globally employ more than 600 of the robot industry’s best and brightest. iRobot is committed to fostering invention, discovery and technological exploration in the pursuit of practical and valuable robot products for the home. iRobot stock trades on the NASDAQ stock market under the ticker symbol IRBT.
Our office is in the heart of Tokyo in Shinjuku-ku. iRobot is headquartered in Bedford, Massachusetts. We also have offices in California, the UK, China & Hong Kong. Imagine the future you could help us build as a fellow iRoboteer! Check out #LifeAtiRobot and follow us on Instagram: @irobotcareers
iRobot is an Equal Opportunity Employer